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Open Homes · smještaj za izbjeglice
Pružite smještaj pridošlicama koje se doseljavaju u vaš grad
Ponudite besplatan privremeni smještaj ljudima kojima je potrebno mjesto koje mogu da smatraju domom.
Open Homes · smještaj za izbjeglice
Pružite smještaj pridošlicama koje se doseljavaju u vaš grad
Ponudite besplatan privremeni smještaj ljudima kojima je potrebno mjesto koje mogu da smatraju domom.
Izbjeglice koje se sele u novi grad suočavaju se sa mnogim izazovima. Iako mnogi od njih imaju podršku socijalnih radnika, pronalazak trajnijeg smještaja može da bude težak. Besplatan privremeni smještaj pruža im mir dok započinju novi život.

Vaš smještaj bi mogao da pomogne nekome da lakše postane dio nove zajednice.

Vaš smještaj bi mogao da pomogne nekome da lakše postane dio nove zajednice.

Izbjeglice koje se sele u novi grad suočavaju se sa mnogim izazovima. Iako mnogi od njih imaju podršku socijalnih radnika, pronalazak trajnijeg smještaja može da bude težak. Besplatan privremeni smještaj pruža im mir dok započinju novi život.
Želim sam da se odužim društvu i mislim da lično dobijam mnogo više zauzvrat.
Els
Domaćin u okviru programa Open Homes
Želim sam da se odužim društvu i mislim da lično dobijam mnogo više zauzvrat.
Els
Domaćin u okviru programa Open Homes

Kome možete da pomognete

Izbjeglice
Izbjeglicama je odobren azil i počinju proces nastanjivanja u novom gradu uz podršku neprofitnih organizacija sa kojima sarađujemo. Pružili biste im dobrodošlicu u svoju zajednicu dok oni stvaraju mrežu podrške i nalaze stalni smještaj.
Azilanti
Azilanti su već zatražili azil u vašoj zemlji. Iako imaju podršku neprofitnih organizacija sa kojima sarađujemo, ovaj proces je neizvjestan i može da potraje. Pružili biste im bezbjedno i stabilno mjesto za boravak dok se njihov predmet razmatra.
Izbjeglice
Izbjeglicama je odobren azil i počinju proces nastanjivanja u novom gradu uz podršku neprofitnih organizacija sa kojima sarađujemo. Pružili biste im dobrodošlicu u svoju zajednicu dok oni stvaraju mrežu podrške i nalaze stalni smještaj.
Azilanti
Azilanti su već zatražili azil u vašoj zemlji. Iako imaju podršku neprofitnih organizacija sa kojima sarađujemo, ovaj proces je neizvjestan i može da potraje. Pružili biste im bezbjedno i stabilno mjesto za boravak dok se njihov predmet razmatra.

Kako to funkcioniše

Mari
Pariz, Francuska
Rođen sam i odrastao u Parizu. Zaista želim da otvorim vrata svog doma i nekome pružim bezbjedno i udobno okruženje.
1
Napravite profil
Vaš profil će pomoći našim neprofitnim organizacijama sa kojima sarađujemo da vas povežu sa svojim korisnicima. Moraćete da unesete neke podatke, kao što su vaše ime i prezime, profilna fotografija i imejl. Možete da navedete i zašto podržavate ovaj cilj.
Mari
Pariz, Francuska
Rođen sam i odrastao u Parizu. Zaista želim da otvorim vrata svog doma i nekome pružim bezbjedno i udobno okruženje.
1
Napravite profil
Vaš profil će pomoći našim neprofitnim organizacijama sa kojima sarađujemo da vas povežu sa svojim korisnicima. Moraćete da unesete neke podatke, kao što su vaše ime i prezime, profilna fotografija i imejl. Možete da navedete i zašto podržavate ovaj cilj.
2
Kreirajte smještaj
Recite nam više o svom smještaju! Recite nam gdje se nalazi, koliko ljudi može da primi i kada je dostupan. Ako ste već domaćin, možete da odaberete postojeći smještaj.
Cijeli smještaj
Pomoć u vidu smještaja
3 gosta
Studio apartman
2 kreveta
1 kupatilo
Cijeli smještaj
Pomoć u vidu smještaja
3 gosta
Studio apartman
2 kreveta
1 kupatilo
2
Kreirajte smještaj
Recite nam više o svom smještaju! Recite nam gdje se nalazi, koliko ljudi može da primi i kada je dostupan. Ako ste već domaćin, možete da odaberete postojeći smještaj.
Pozdrav, Mari,
Radim za organizaciju koja pomaže ljudima koji su ostali bez doma i pokušavaju da ponovo započnu svoj život.
3
Odgovarajte na zahtjeve
Neprofitne organizacije sa kojima sarađujemo rezervišu u ime svojih klijenata. Oni će vam poslati poruku ako misle da vaš smještaj odgovara njihovim potrebama. Prije zvanične potvrde možete da postavite pitanja, dogovorite pojedinosti u vezi sa logistikom i navedete očekivanja vezana za boravak.
Pozdrav, Mari,
Radim za organizaciju koja pomaže ljudima koji su ostali bez doma i pokušavaju da ponovo započnu svoj život.
3
Odgovarajte na zahtjeve
Neprofitne organizacije sa kojima sarađujemo rezervišu u ime svojih klijenata. Oni će vam poslati poruku ako misle da vaš smještaj odgovara njihovim potrebama. Prije zvanične potvrde možete da postavite pitanja, dogovorite pojedinosti u vezi sa logistikom i navedete očekivanja vezana za boravak.
4
Pripremite se da ih ugostite
Možete da sarađujete neposredno sa našim partnerskim neprofitnim organizacijama da biste saznali kako da se najbolje pripremite za dolazak gosta. Centar za pomoć u okviru programa Open Homes sadrži linkove za materijale i odgovore na česta pitanja, a naš tim vam je na raspolaganju ako imate bilo kakvih pitanja dok se spremate za ugošćavanje.
4
Pripremite se da ih ugostite
Možete da sarađujete neposredno sa našim partnerskim neprofitnim organizacijama da biste saznali kako da se najbolje pripremite za dolazak gosta. Centar za pomoć u okviru programa Open Homes sadrži linkove za materijale i odgovore na česta pitanja, a naš tim vam je na raspolaganju ako imate bilo kakvih pitanja dok se spremate za ugošćavanje.

Šta je sve potrebno za ugošćavanje

Sve što treba da učinite je da gostima osigurate ugodan prostor i da im odgovorite na moguća pitanja.
  • Slobodna soba ili gostinjska kuća
  • Udoban krevet
  • Osnovni sadržaji i proizvodi za njegu
  • Smještaj koji je dostupan najmanje 2 sedmice

Šta je sve potrebno za ugošćavanje

Sve što treba da učinite je da gostima osigurate ugodan prostor i da im odgovorite na moguća pitanja.
  • Slobodna soba ili gostinjska kuća
  • Udoban krevet
  • Osnovni sadržaji i proizvodi za njegu
  • Smještaj koji je dostupan najmanje 2 sedmice

Sa kim sarađujemo

Uspostavili smo saradnju sa raznim organizacijama, lokalnim i globalnim, kako bismo što bolje razumjeli potrebe zajednica u kojima radimo i utvrdili kako im najbolje možemo pomoći. Te registrovane neprofitne organizacije koriste program Open Homes kako bi svojim klijentima pronašle smještaj, a domaćinima pružile potrebnu podršku tokom boravka.

Na koji način vam pružamo podršku

Svjesni smo da vam to može izgledati kao velika obaveza. Stoga dajemo sve od sebe da vam prije i za vrijeme boravka obezbijedimo potrebne resurse i zaštitu.
Telefonska podrška i materijali koji su dostupni non-stop
Ne morate da brinete o svemu sami. Pored Airbnb-ove službe za korisničku podršku koja vam je na raspolaganju non-stop, moći ćete da se obratite i našem posebnom timu specijalizovanom za rezervacije u sklopu programa Open Homes.
Naknada za štetu na imovini
Iako je nenamjerna šteta prava rijetkost, razumijemo da vam treba zaštita. Zahvaljujući Garanciji za domaćine, svaki domaćin ima pravo na naknadu štete u iznosu do 1.000.000 USD.

Dok smo živjeli u smještaju koji je pronašao Airbnb, susjedi su počeli da razgovaraju i provode vrijeme sa nama. Ponudili su nam pomoć. U ovoj zajednici, kao da smo na drugoj planeti. Za nas je ovo poput sna.
Musa
Gost u okviru programa Open Homes u Denveru
Dok smo živjeli u smještaju koji je pronašao Airbnb, susjedi su počeli da razgovaraju i provode vrijeme sa nama. Ponudili su nam pomoć. U ovoj zajednici, kao da smo na drugoj planeti. Za nas je ovo poput sna.
Musa
Gost u okviru programa Open Homes u Denveru

Odgovori na vaša pitanja

Šta je program Open Homes?

Open Homes connects people with a free place to stay in times of need. The idea for Open Homes came from Airbnb hosts in 2012. After Hurricane Sandy hit New York, hosts decided to offer their homes for free to neighbors who were forced to evacuate. Inspired by their generosity, Open Homes became an official part of Airbnb.

Since then, it’s expanded to support evacuees, relief workers, medical patients, refugees and asylum seekers. We partner with trusted nonprofits like Mercy Corps, the International Rescue Committee, and the Bone Marrow & Cancer Foundation to develop the program and connect their clients with a free place to stay in times of need.

Open Homes stays are always free for the guests. Some hosts choose to host Open Homes stays for free by signing up with the Open Homes community. If you haven't signed up to host guests for free on Open Homes, you'll still receive your usual payment for your listing when you have an Open Homes booking. Airbnb waives all service fees for these reservations.

Ko može da ugošćava u programu Open Homes?

Open Homes hosts have many of the same expectations as regular Airbnb hosts. Hosts must meet Airbnb’s hospitality standards, which include accurately representing your listing and availability, as well as providing a safe, secure, and clean space for guests. All hosts and guests are required to uphold Airbnb’s community standards.

Almost anyone can sign up to be an Open Homes host. The listings available on the site are as diverse as the hosts who list them, and you can post shared spaces, private rooms, or entire homes. Find out more about home types to see how to describe your space.

Sometimes a staff member from one of our nonprofit partners will book on behalf of their client and may have additional requests based on their client’s needs. In these cases, the nonprofit staff member will communicate with the host ahead of time to make sure your space is a good fit.

,
Ko ispunjava uslove za rezervisanje u okviru programa Open Homes?

Open Homes provides free places to stay for people in times of need. The program supports evacuees, relief workers, medical patients and their caregivers, refugees, and asylum seekers.

If you’re a guest in need of emergency housing, learn more about how to book an Open Homes stay. Check this article and the Open Homes page regularly to find the most current programs and eligibility requirements, which are subject to change.

Disaster relief

In the aftermath of a disaster, there is a critical need for emergency housing. In this instance, people impacted by the disaster, including relief workers, have the ability to submit their request for housing to Airbnb. After verification, they may book an Open Homes listing directly for themselves.

To be eligible for emergency housing, guests must reside in the impacted area or be a relief worker responding in an official capacity. Both permanent residents and travelers with a confirmed hotel or rental reservation are eligible. Guests are required to provide proof of address or confirmation of employment during the application process. Once they submit their application, their information will be reviewed by Airbnb or its vendors before they can book.

Learn more about Disaster relief stays.

Medical stays

Every day, people travel far from home for medical treatment. They may be receiving care, supporting a patient, or healing with family during a difficult time. In this instance, guests can book an Open Homes reservation directly for themselves, or a staff member from a nonprofit organization may book the reservation on their behalf.

In order to book, guests must be referred by a nonprofit partner. Each nonprofit has their own set of eligibility criteria for guests.

Learn more about Medical stays.

Refugee housing

There are many barriers for people who are trying to rebuild their lives in a new place. Before settling into permanent housing, refugees and asylum-seekers need to finalize paperwork, search for jobs, and find a temporary place to stay. In this instance, a staff member from a nonprofit will book an Open Homes reservation on behalf of the guest. All guests have the legal status of a recognized refugee entitled to international protection as determined by the United Nations High Commissioner for Refugees (UNHCR) and/or have begun the process of seeking asylum in the country where they currently reside.

Learn more about Refugee housing.

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Kako da rezervišem smještaj u okviru programa Open Homes?

Open Homes provides free places to stay for people in times of need. In order to book an Open Homes stay as a guest, you must meet eligibility requirements and be approved.

Applying for a stay

Disaster relief

If you've been impacted by a disaster and are in need of emergency housing, go to our Disaster Relief page to find events that qualify for an Open Homes stay. If you can't ind the event that you've been impacted by, free stays are not currently available.

Once you find an event, log into or create an Airbnb account to confirm your address. You’ll need to answer a few questions and agree to our Community Standards and the Airbnb Terms of Service.

After you submit your request, we may call you to check on additional details. If we can’t verify your information or it doesn’t meet our eligibility criteria, you’ll receive an email within 24 hours.

Medical stays or refugee housing

To be approved for a Medical stay or Refugee housing, you must be referred by a nonprofit partner. It isn't possible to apply for an Open Homes Medical stay or Refugee housing as an individual at this time. 

Learn more about the nonprofits that we partner with on the Open Homes page.

Booking a stay

If you’re approved, you'll receive an email inviting you to browse available stays. Here are a few tips to keep in mind:

  • Read all of the information in the email invitation. It will tell you more about what kind of stay you can book.
  • You may need to book your stay within certain dates. Make sure to refer to your email invitation for this information.
  • Check the listing details, like number of bedrooms and amenities, as well as the photos to confirm a place is a good fit. If you have any questions, reach out to the host by clicking or tapping Contact host on the listing page.
  • Make sure your stay is booked for the purpose defined by each program. If a stay doesn’t meet the program requirements, it'll be canceled according to the host’s cancellation policy.

    ,
    Kako da se pripremim za primanje gostiju u okviru programa Open Homes?

    Whether you signed up to host for free on Open Homes or have received an Open Homes booking request, here are a few things to keep in mind to help you prepare for your guests:

    • Communicate clearly
    • Try to learn about their needs and how you can help make their stay more comfortable
    • Unlike regular guests on Airbnb, Open Homes guests are often traveling due to unexpected and difficult circumstances. Remember that everyone responds differently and has different needs
    • Make sure you’re accessible to your guests and easy to communicate with
    • Explain the check-out time and process to your guests beforehand. Include your expectations about cleaning the listing, if any

    Hosting an Open Homes stay can be different across programs. Many guests referred by a nonprofit will have the support of a staff member throughout. You can learn more on our dedicated sites:

    Learn more about Airbnb’s hosting standards.

    Kako da se obratim podršci za program Open Homes?

    A dedicated support team is available to all hosts, guests and nonprofit partners for issues and questions related to Open Homes reservations 7 days a week, from 9am to 5pm Pacific Standard Time. Contact us by emailing openhomessupport@airbnb.com. Airbnb’s community support specialists are also available 24 hours a day, 7 days a week.

    What to do if you feel unsafe during a stay

    If you encounter an emergency situation, or if your personal safety is threatened during a stay, contact local police or emergency services immediately.

    If you need help from Airbnb with a safety concern, contact our Trust and Safety team.

    Before the start of the stay, you can also read our safety tips.

    Postanite član zajednice koja želi da pomaže drugima na nov, još posebniji način.

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