Kako pomoći gostima da putuju poput mještana

Airbnb je nastao kao pristupačan način da putnici odsjednu u nečijem domu. Ideja je zaživjela jer je sve više domaćina nudilo smještaje širom svijeta i stupalo u interakciju s gostima.

Sobe njeguju ovu tradiciju: Odlične su za goste koji preferiraju malo privatnosti, ali ipak žele da upoznaju nekog novog i dožive to područje kao mještanin. Iznajmljivanjem sobe, gosti imaju sopstvenu spavaću sobu u smještaju i pristup prostorima koje će možda dijeliti s drugim osobama. 

Evo nekoliko savjeta kako da pomognete gostima da se osjećaju ugodnije prilikom rezervisanja i boravka kod vas.

Gostima možete pomoći da upoznaju vaše područje tako što ćete kreirati vodič za vašu ponudu. Ovo je jednostavan način da podijelite preporuke s gostima.

Mnogi domaćini takođe nude preporuke lično. Rid, koji sa suprugom ugošćava u sobi u Filadelfiji, poziva goste da im se pridruže na nedjeljnoj večeri. Govori o „super mjestima koja nijesu tradicionalna”, kao što je obližnji kafić sa zidovima od knjiga.

Rid ponekad poziva goste na salsu, a to je jedna od njegovih omiljenih zabavnih aktivnosti. „Nekoliko gostiju smo odveli u lokal u kojem se plešu latinoamerički plesovi kako bismo se malo zabavili”, kaže. Dodaje da s nekim gostima sada „imaju odnos kao sa svojom djecom”.

Guests may book your room because your host profile creates a sense of familiarity, which can help guests feel comfortable staying with you.

Nicola, who hosts a room in Fitzroy, Australia, shares that she appreciates new cultures and cuisines. She’s found that some guests like to “hang out and feel like they’ve got a home here.”

She and her brother, a renowned chef in Melbourne, sometimes offer to cook meals with guests. “We’ve got a commercial kitchen, so they can roll out the pasta or the panini breads,” she says.

One group felt so at ease that they did yoga in Nicola’s living room. “It was great that they really enjoyed the space,” she says. Noting their interest in exercise, Nicola took them to a park nearby, where they spent an afternoon climbing trees and talking about other places to explore.

Think about how you’d like to interact with guests, and let them know what you prefer. If you’re up for socializing, your openness may lead to meaningful connections.

Garth, a host in Auckland, New Zealand, says welcoming guests allows him to spend more time with people from other cultures without traveling. He thought, “Let’s bring the people to me.”

One of Garth’s most memorable moments as a host happened with guests visiting from France. The mother asked if her son could watch him tinker in his garage workshop. “He thought everything I was doing was cool,” Garth says.

So Garth came up with a project they could do together. “We made a little boat, and we painted it,” he says. “It was really lovely, because he didn’t speak English, but we had this shared language.”

You can get more hosting stories and tips by joining your local Host Club. These clubs are run by and for hosts, and offer in-person and virtual meetups, ongoing support, and Airbnb news and product updates.

Information contained in this article may have changed since publication.