Kako pomoći gostima koji odsjedaju u sobama da putuju poput mještana
Airbnb je nastao kao pristupačan način da putnici odsjednu u nečijem domu. Ideja je zaživjela jer su se domaćini i gosti širom svijeta povezivali na autentičan način.
Kategorija Sobe nastavlja tu tradiciju. Sve više domaćina želi da pomogne gostima da se osjećaju kao lokalci. To rade na mnogo načina, bilo preporukama gdje otići ili se jednostavno prepuštajući čaroliji trenutka.
Donosimo iskustva troje domaćina koji su sa svojim gostima razvili prijateljske odnose i podijelili nezaboravna iskustva.
Otkrijte gostima koja su vam najdraža mjesta
Gosti će bolje upoznati vaše područje ako napravite vodič za svoj smještaj. To je najlakši način da gostima date neke predloge. Domaćini koji imaju vodiče obično imaju više rezervacija.
Veliki broj domaćina takođe daje gostima preporuke prilikom razgovora uživo. Rid, koji sa suprugom ugošćava u sobi u Filadelfiji, poziva goste da im se pridruže na nedjeljnoj večeri. On pripremi gulaš i uz večeru pita goste šta bi željeli da rade dok borave kod njih. Na osnovu toga im preporuči neka „cool mjesta koja nijesu standardna”, na primjer obližnji kafić u kojem su zidovi prekriveni knjigama.
Rid ponekad pozove goste na ples, što je jedna o njegovih omiljenih vrsta zabave. „Nekoliko smo gostiju odveli u lokal u kojem se plešu latinoamerički plesovi kako bismo se malo zabavili”, kaže. Dodaje da s nekim gostima sada „imaju odnos kao sa svojom djecom”.
Making guests feel at home
Guests may book your room because your host profile creates a sense of familiarity, which can help guests feel comfortable staying with you.
Nicola, who hosts a room in Fitzroy, Australia, shares that she appreciates new cultures and cuisines. She’s found that some guests like to “hang out and feel like they’ve got a home here.”
She and her brother, a renowned chef in Melbourne, sometimes offer to cook meals with guests. “We’ve got a commercial kitchen, so they can roll out the pasta or the panini breads,” she says.
One group felt so at ease that they did yoga in Nicola’s living room. “It was great that they really enjoyed the space,” she says. Noting their interest in exercise, Nicola took them to a park nearby, where they spent an afternoon climbing trees and talking about other places to explore.
Embracing the unexpected
Think about how you’d like to interact with guests, and let them know what you prefer. If you’re up for socializing, your openness may lead to meaningful connections.
Garth, a host in Auckland, New Zealand, says welcoming guests allows him to spend more time with people from other cultures without traveling. He thought, “Let’s bring the people to me.”
One of Garth’s most memorable moments as a host happened with guests visiting from France. The mother asked if her son could watch him tinker in his garage workshop. “He thought everything I was doing was cool,” Garth says.
So Garth came up with a project they could do together. “We made a little boat, and we painted it,” he says. “It was really lovely, because he didn’t speak English, but we had this shared language.”
You can get more hosting stories and tips by joining your local Host Club. These clubs are run by and for hosts, and offer in-person and virtual meetups, ongoing support, and Airbnb news and product updates.
Information contained in this article may have changed since publication.